Thank you for your interest in JRABS!
I would like to explain more about who we are as well as who we are not. We're a small shop nestled in the small town of Laytonsville, MD. Although the shop is small, I believe that, to the cyclist, we provide the best overall bicycle service in DC and the surrounding areas. Our ultimate goal is to give the best customer service anywhere. Do we have the largest selection? No. Do we have the lowest price? No. What we do have is the knowledge and experience to get you the products that are right for you.
When I started JRABS in 2009, I wanted to enact a few principles to which I will always adhere. First, I wanted to develop a store where customers get the best service regardless of the dollar amount of their purchases or their levels of cycling experience. At many larger bike shops, the staff is usually friendly, but inexperienced. At many smaller shops, the staff is experienced, but snobby. At JRABS, we are experienced and friendly! Whether you're a first-time bike rider or a seasoned pro, you'll always feel like you're at home with us. The second principle is simple: I want to maintain a store in which the employees would want to shop, and in which the customers would want to work.
I grew up in Manassas, VA. In 1986 I started working at A-1 Manassas Schwinn (now A-1 Cycling) at the age of 15. By then I had already been overhauling bikes, building wheels, etc. From there I went to The Bicycle Exchange in Fredericksburg, VA in '89 and worked my way up to managing one of the largest bicycle stores in the country at the time, BikesUSA. In 1994 I went back to A-1 Cycling and then on to Bike World in San Antonio. Texas wasn't for me, so I came back and worked at shops until 2008 and then opened JRABS in 2009.
Free Service For Life*
Included with all new bike purchases! We’re so confident that the level of initial assembly is so far superior to that of any other bike shop around that we will perform any service adjustments, including as gear, brake, and bearings adjustments, for as long as you own your bike. Some service exclusions apply.
30-Day Test Ride**
At Just Riding Along Bicycle Shop, we are so confident in helping you select the appropriate bicycle to match your wants and needs that if you are not satisfied with your new bike within 30 days of purchase, then you may return your bicycle for a refund.
We realize that you want to test ride your new bike, which is why we offer a 30-Day Test Ride. We work with you to find the perfect bike that meets your wants, needs, fit, style, and budget. After leaving with your new bike, you'll have 30 days to ride it in the real world -- not merely in a parking lot. Take your bike home and ride it around the block, or do a century! We think this is the only way to know truly whether your new bike is perfect for you.
Lifetime Fit Guarantee
With every new bicycle we sell, Just Riding Along Bicycle Shop guarantees the fit of the bike for as long as you own it. We will make sure that you have the proper size handlebars, stem, crank arm length, seat post setback, saddle, and frame size. If, at any time, you feel as though you need your bike fit re-checked, just give us a call, and we will schedule a time for you to come in to be re-fit. If necessary, we will swap any of the above items with either the same or comparable products in the appropriate size.
*We will do all external lubrication (chain, cables), adjust gears and brakes, minor wheel truing, etc. This service does not cover parts replacement, cleaning, or repairing damages. If a part on a bike purchased from JRABS has been replaced, and we didn't install it, then adjustment of that part (and parts relating to it) are not included, as we cannot guarantee the work of somebody else.
**Please note: Any bicycle returned in either new or like-new condition qualifies for a full refund. Any bicycle returned in any lesser condition qualifies for a partial refund amount to be determined case by case at the time of return.